Security & Compliance
Enterprise-grade security practices and compliance certifications protecting your data and privacy.
Certifications & Compliance
Independently verified security and compliance certifications
ISO 27001
Certified by International Organization for Standardization
Information Security Management System certification
Obtained: 2023 • Expires: 2026
GDPR Compliant
Certified by European Union
General Data Protection Regulation compliance
Obtained: 2023
SOC 2 Type II
Certified by AICPA
Service Organization Control 2 certification
Obtained: 2023 • Expires: 2024
ISO 9001
Certified by International Organization for Standardization
Quality Management System certification
Obtained: 2023 • Expires: 2026
Security Practices
Multi-layered security approach protecting your data at every level
Data Encryption
End-to-end encryption for data in transit and at rest
- TLS 1.3 for all data transmission
- AES-256 encryption for stored data
- Encrypted backup systems
- Key rotation policies
Infrastructure Security
Enterprise-grade infrastructure with multiple security layers
- AWS/Azure secure cloud hosting
- Multi-region redundancy
- DDoS protection
- Regular vulnerability scanning
Access Control
Strict authentication and authorization protocols
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Single sign-on (SSO) support
- Session management and timeout
Monitoring & Auditing
Continuous monitoring and comprehensive audit trails
- 24/7 security monitoring
- Automated threat detection
- Complete audit logs
- Real-time alerts
Data Protection
Comprehensive data protection and privacy measures
- Data minimization practices
- Privacy by design
- Regular data backups
- Secure data deletion
Team Security
Security-trained personnel and strict policies
- Background checks for all staff
- Regular security training
- Confidentiality agreements
- Least privilege principle
Compliance Standards
Meeting and exceeding international security and privacy regulations
GDPR
General Data Protection Regulation
Full compliance with EU data protection requirements
- Data subject rights implementation
- Privacy impact assessments
- Data processing agreements
- EU representative appointed
ISO 27001
Information Security Management
International standard for information security
- Risk assessment framework
- Security policy documentation
- Incident response procedures
- Annual audits and reviews
SOC 2 Type II
Service Organization Control
Security, availability, and confidentiality controls
- Independent third-party audits
- Control environment documentation
- Operational effectiveness testing
- Annual compliance reporting
Our Privacy Commitment
Data Minimization
We collect only the data necessary to provide our services effectively. No excessive data collection, no unnecessary tracking.
User Control
You maintain control over your data with rights to access, modify, export, and delete your information at any time.
Transparency
Clear communication about what data we collect, how it's used, and who has access. No hidden practices or unclear policies.
No Third-Party Selling
We never sell your data to third parties. Your information is used solely to deliver and improve our services.
Incident Response Procedure
Rapid, structured response to security incidents with clear communication
Detection
Automated systems and security team monitor for potential incidents 24/7
Assessment
Security team evaluates severity, scope, and potential impact within minutes
Containment
Immediate action to isolate and prevent spread of security issues
Investigation
Forensic analysis to determine root cause and affected systems
Remediation
Deploy fixes, patches, and security updates to resolve issues
Communication
Notify affected parties within required timeframes per regulations
Incident Notification Policy
In the event of a security breach affecting personal data, we will notify affected users within 72 hours as required by GDPR and other applicable regulations. We maintain a dedicated security incident hotline for urgent matters.
Third-Party Security Audits
Independent verification of our security practices
Regular Audits
- Annual SOC 2 Type II audits
- Quarterly penetration testing
- Continuous vulnerability scanning
- ISO 27001 surveillance audits
Audit Partners
- Big 4 accounting firms for SOC 2
- Certified ISO auditors
- Leading cybersecurity firms
- Independent security researchers
Audit reports available to enterprise clients under NDA. Contact our security team for more information.
Security Contact
Report security vulnerabilities or contact our security team
Report a Vulnerability
Responsible disclosure of security vulnerabilities
security@silacities.comPGP key available upon request
Security Inquiries
Questions about our security practices
security@silacities.comResponse within 24 hours
Bug Bounty Program
We value the security research community and offer rewards for responsible disclosure of valid security vulnerabilities. Contact our security team for program details.
Learn about our bug bounty program →