The world's most advanced urban sentiment analysis
Transform millions of social expressions into actionable urban intelligence. Understand not just what happens in your city, but how people feel about it.
The missing layer in urban planning
Traditional data shows
- Where people live
- What infrastructure exists
- How traffic flows
- When services operate
Sentiment intelligence reveals
- How satisfied residents are
- What frustrates communities
- Which services delight or disappoint
- Where trust is building or breaking
- Why people love or leave neighborhoods
How it works
From social expressions to actionable intelligence in three steps
Data collection
We ethically aggregate public expressions from:
- • Social media platforms
- • Review sites
- • Forums and community boards
- • News comments
- • Government feedback
Advanced processing
Our AI understands context and nuance:
- • Arabic-native NLP
- • 30+ languages
- • Slang recognition
- • Sarcasm detection
- • Cultural interpretation
Intelligence generation
Transform sentiment into insights:
- • Satisfaction heat maps
- • Trend identification
- • Correlation analysis
- • Predictive modeling
- • Impact assessment
Key capabilities
Comprehensive sentiment analysis across every dimension
Location-based sentiment
Map emotions to specific places
Neighborhood level
- • Overall satisfaction scores
- • Comparative rankings
- • Change tracking
- • Issue identification
Point of interest
- • Venue-specific sentiment
- • Service quality perception
- • Safety concerns
- • Value perception
Topic-specific analysis
Understand sentiment across 81 topics
Infrastructure & services
- • Transport satisfaction
- • Road quality perception
- • Utility reliability
- • Digital services
Quality of life
- • Safety feelings
- • Healthcare satisfaction
- • Education perception
- • Housing stress
Temporal patterns
Track how sentiment evolves
Real-time monitoring
- • Live sentiment feeds
- • Spike detection
- • Crisis alerts
- • Event impact
Predictive insights
- • Sentiment forecasting
- • Issue escalation
- • Trend projection
- • Risk identification
See it in action
Real-time sentiment intelligence across your city
City-wide sentiment dashboard
Topic-specific sentiment analysis
Geographic sentiment heat maps
Temporal sentiment patterns
The language advantage
Advanced multilingual analysis with specialized support for Arabic dialects and regional variations
Arabic dialect recognition
- • Gulf Arabic
- • Levantine Arabic
- • Egyptian Arabic
- • Maghrebi Arabic
- • Modern Standard Arabic
- • Code-switching detection
Cultural context
- • Regional expressions
- • Cultural references
- • Religious considerations
- • Social nuances
- • Local terminology
- • Contextual meaning
Advanced capabilities
- • Mixed language posts
- • Arabizi (Arabic in Latin)
- • Emoji interpretation
- • Hashtag analysis
- • Meme understanding
- • Sarcasm detection
Applications
How different stakeholders use Sentiment Intelligence
Government use cases
Policy impact assessment
Dubai Flexible Working Policy
Result: 92% positive sentiment
Service improvement
Riyadh Municipal Services
Result: 35% satisfaction increase
Crisis management
COVID-19 Response Monitoring
Result: Proactive issue resolution
Developer applications
Market sentiment analysis
- • Neighborhood desirability
- • Amenity preferences
- • Price sensitivity
- • Development reception
Brand monitoring
- • Reputation tracking
- • Project sentiment
- • Competitive positioning
- • Customer satisfaction
Planning applications
Community engagement
- • True public opinion
- • Unheard voices captured
- • Real-time feedback
- • Authentic insights
Plan validation
- • Public reception
- • Concern identification
- • Support building
- • Adjustment opportunities
Success stories
Real results from cities using Sentiment Intelligence
Dubai Desert Conservation Reserve
Challenge:
Understand public sentiment about conservation efforts
Solution:
Analyzed visitor feedback and social expressions
Impact:
- Visitor satisfaction mapped
- Conservation awareness measured
- Experience gaps identified
- Programs optimized
- Engagement increased 45%
Social Atlas of Riyadh
Challenge:
Create comprehensive sentiment map of megacity
Solution:
Analyzed 50M+ social expressions across 81 topics
Impact:
- First city-wide sentiment baseline
- Neighborhood satisfaction ranked
- Service priorities identified
- Policy effectiveness measured
- Planning data transformed
Reem Island Community
Challenge:
Monitor resident satisfaction in new development
Solution:
Real-time sentiment tracking across amenities
Impact:
- Community needs identified
- Service quality improved
- Resident retention increased
- Issue response time halved
- Satisfaction up 35%
Technical specifications
Processing capabilities
- 1M posts/day processing
- 15-minute update cycles
- 95% language accuracy
- 85% sentiment accuracy
- Sub-second query response
Data coverage
- Historical from 2018
- All major platforms
- Public data only
- Privacy compliant
- GDPR ready
Integration options
- REST API access
- Real-time webhooks
- Batch processing
- Dashboard embedding
- Export capabilities
Languages supported
- Arabic (all dialects)
- English
- Hindi/Urdu
- French
- 25+ additional
Measuring what matters
Prioritize interventions and measure their real impact on citizen satisfaction
Intervention prioritization
Impact measurement
City optimization
Pricing models
Flexible pricing based on city size and needs
Medium cities
500K-2M population
- Full sentiment platform
- 40 topics tracked
- Real-time monitoring
Get started with sentiment intelligence
Transform how you understand your city. Move beyond statistics to understand the human experience of urban life.