What we disclose, and who to write to if we are wrong.
Urban intelligence only earns trust by showing its working. Here are our public commitments. What we disclose, where you can audit, and how to raise a concern.
Six public commitments.
What we disclose by default, and what you can audit on request.
Data provenance
Every ingested dataset is tagged with its source, licence, and last refresh date. Deployment teams can audit the full source list and refresh cadence on request.
Known limits
We publish the known limits of each model and dataset. Where coverage is thin, where latency matters, where confidence is low. "Not enough signal here" is a valid answer.
Model disclosure
Architectures, training-data provenance and performance benchmarks are documented. Under NDA we share the full technical methodology for audit or procurement review.
Data isolation
Every deployment is strictly isolated. No cross-client queries, no shared databases, no data used to train shared models without explicit written consent.
Funding and partnerships
We disclose funding sources and strategic partnerships in company filings. Client engagements that inform published articles are disclosed in the article footer.
Corrections and retractions
We correct publicly and inline, every time. Retractions stay on the page with an explanation. See the editorial policy for full process.
Standing disclosures.
Ongoing commitments that apply across every engagement, every article, every deployment.
Where to write, about what.
Five direct addresses. No forms, no gatekeeping.
Concerns about a published claim
editorial@silacities.com, see /editorial-policy for the correction process.
Concerns about data handling or privacy
privacy@silacities.com, see /privacy for our data policy.
Security disclosures
security@silacities.com, we operate a coordinated disclosure policy.
Legal and regulatory enquiries
legal@silacities.com
Whistleblower and ethics concerns
ethics@silacities.com, handled confidentially.
In procurement, audit or regulatory review? We'll share more.
For formal audit, procurement or regulatory review we share the full technical methodology, source-list inventory and model performance benchmarks under NDA. Talk to the research team to scope what is needed.
Contact governance
For formal audit, compliance, or disclosure review.