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In-depth guides, analysis, and best practices for smart city planning, urban analytics, and AI-powered decision making

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Featured Articles

FeaturedMethodology

Reading the City: AI-Driven Sentiment Analysis for Urban Decision-Making

Cities generate unprecedented volumes of data, yet we still struggle to understand how residents actually experience urban environments. Based on our presentation at the 61st ISOCARP World Planning Congress in Riyadh, this article explores how three AI technologies are closing the gap between measured performance and lived experience.

Paul Kelly & Adam Crozier
February 10, 2026
12 min read
AISentiment AnalysisUrban Planning
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FeaturedCase Studies

Measuring the Unmeasurable: How AI Analysed 1.67 Million Hajj Pilgrim Experiences

1.67 million pilgrims, 171 countries, 5 days. How AI-driven sentiment analysis measured satisfaction across the world's largest annual gathering, identifying targeted interventions and tracking year-on-year improvement from 2022 to 2024.

Paul Kelly & Adam Crozier
February 10, 2026
8 min read
HajjCase StudySentiment Analysis
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FeaturedMethodology

Why Sentiment Analysis Isn't Enough for Urban Planning

Traditional sentiment analysis classifies opinions as positive or negative. Urban planning needs more. How adapting Net Promoter Score methodology to an 8-tier satisfaction scale gives planners the granularity to move from "people are unhappy" to "here's exactly what to fix and where."

Paul Kelly & Adam Crozier
February 10, 2026
9 min read
MethodologySentiment AnalysisNPS
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FeaturedSmart Cities

AI-driven urban planning: The future of smart cities

Explore how artificial intelligence is revolutionizing the way cities plan, develop, and manage urban spaces for better livability and sustainability. This comprehensive analysis covers machine learning applications in traffic management, predictive modeling for infrastructure development, and AI-powered citizen engagement platforms.

Paul Kelly
January 15, 2025
8 min read
Smart CitiesAISustainability
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FeaturedUrban Planning

AI-driven planning: The use of AI in modern urban planning

Deep dive into practical applications of AI in contemporary city planning, from traffic optimization to housing allocation and green space design. Learn how cities worldwide are leveraging artificial intelligence to create more efficient, sustainable, and livable urban environments through data-driven decision making.

Paul Kelly
January 10, 2025
12 min read
TechnologyUrban DevelopmentCase Studies
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All Articles

Methodology12 min read

Reading the City: AI-Driven Sentiment Analysis for Urban Decision-Making

Cities generate unprecedented volumes of data, yet we still struggle to understand how residents actually experience urban environments. Based on our presentation at the 61st ISOCARP World Planning Congress in Riyadh, this article explores how three AI technologies are closing the gap between measured performance and lived experience.

Paul Kelly & Adam Crozier
February 10, 2026
AISentiment AnalysisUrban Planning
Read Article
Case Studies8 min read

Measuring the Unmeasurable: How AI Analysed 1.67 Million Hajj Pilgrim Experiences

1.67 million pilgrims, 171 countries, 5 days. How AI-driven sentiment analysis measured satisfaction across the world's largest annual gathering, identifying targeted interventions and tracking year-on-year improvement from 2022 to 2024.

Paul Kelly & Adam Crozier
February 10, 2026
HajjCase StudySentiment Analysis
Read Article
Methodology9 min read

Why Sentiment Analysis Isn't Enough for Urban Planning

Traditional sentiment analysis classifies opinions as positive or negative. Urban planning needs more. How adapting Net Promoter Score methodology to an 8-tier satisfaction scale gives planners the granularity to move from "people are unhappy" to "here's exactly what to fix and where."

Paul Kelly & Adam Crozier
February 10, 2026
MethodologySentiment AnalysisNPS
Read Article
Smart Cities8 min read

AI-driven urban planning: The future of smart cities

Explore how artificial intelligence is revolutionizing the way cities plan, develop, and manage urban spaces for better livability and sustainability. This comprehensive analysis covers machine learning applications in traffic management, predictive modeling for infrastructure development, and AI-powered citizen engagement platforms.

Paul Kelly
January 15, 2025
Smart CitiesAISustainability
Read Article
Urban Planning12 min read

AI-driven planning: The use of AI in modern urban planning

Deep dive into practical applications of AI in contemporary city planning, from traffic optimization to housing allocation and green space design. Learn how cities worldwide are leveraging artificial intelligence to create more efficient, sustainable, and livable urban environments through data-driven decision making.

Paul Kelly
January 10, 2025
TechnologyUrban DevelopmentCase Studies
Read Article
Business & ROI10 min read

How to measure ROI of smart city technology investments

Learn proven frameworks for calculating and demonstrating return on investment for smart city technology initiatives. This guide covers financial metrics, social impact assessment, and stakeholder reporting best practices.

Paul Kelly
January 8, 2025
ROISmart CitiesInvestment
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Data Analysis7 min read

10 common mistakes in urban planning data analysis

Avoid these critical pitfalls when analyzing urban data to make better-informed planning decisions. Learn from real-world examples and discover best practices for data quality, methodology, and interpretation.

Paul Kelly
January 5, 2025
Data AnalysisUrban PlanningBest Practices
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Platform Guide15 min read

Complete guide to urban intelligence platforms

Everything you need to know about selecting and implementing urban intelligence platforms for your city. Comprehensive coverage of platform architecture, integration requirements, and success metrics.

Paul Kelly
January 3, 2025
Urban IntelligencePlatformGuide
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